Home > Careers at ACE > ACE Culture

We are an organization dedicated to providing superior client, shareholder and employee value. We foster an environment of professional excellence that enables our employees to be creative, agile, innovative and ethical. Teamwork, leadership, hard work and determination are all key factors in sustaining a rewarding and enjoyable environment. We recognize productivity, encourage ingenuity and promote excellence.



Mission Statement

ACE is committed to being a leader in the international insurance and reinsurance market and is dedicated to providing:


  • Superior Client Value by committing substantial capital resources and creativity to the assumption and management of risk
  • Superior Shareholder Value by managing capital and risks expertly, efficiently and profitably
  • Superior Employee Value by creating a rewarding and ethical environment

Diversity Statement

ACE is fundamentally committed to the creation of an inclusive, respectful and equitable workplace. Through our policies and practices for recruitment, development, retention and promotion, we seek a diverse workforce that is effective in our markets and communities and takes full advantage of the wide range of experiences and backgrounds provided. We view diversity as a key business driver that enables us to attract and retain the best talent.


Core Values

  • We value the contribution of each individual and support our colleagues' professional and personal growth. Our goal is to seek and value diversity in our workplace, and to create an environment where people feel comfortable contributing their ideas.
  • We value both the individual good and the corporate good, but on those rare occasions when the two are mutually exclusive, we see the corporate good as the common good.
  • We will continually define and clarify individual and corporate objectives, so that we are all able to concentrate our talents and efforts on the business at hand.
  • We recognize that speed, agility and flexibility are our competitive advantage, and that empowerment to make decisions enhances that advantage. Consequently, we will trust each other's decisions which we know are made in the best interest of our clients and the ACE family.
  • We support a scientific, objective approach to decision-making. The optimum decision-making process can be described as: 1. Discuss and evaluate; 2. Decide; 3. Delegate; 4. Plan and implement; and 5. Move on — QUICKLY. Once a decision is made, we will all support it as if it were our own.
  • We welcome direct, honest, open, frequent, and respectful communication at all levels of the organization. We hope to be an organization of thoughtful listeners.
  • We believe debate is healthy and enriches our decision-making process. We invite the expression of minority ideas and opinions, recognizing that often they represent the next stroke of genius or the seed for tomorrow's innovation.
  • We believe that regular feedback is important for personal growth and for strengthening our ability to serve our clients. We strongly encourage timely, informal feedback and review of each other's work and actions. Though we are committed to conducting a formal performance appraisal process, we consider performance appraisal to be an equally shared responsibility between each of us and our relevant constituencies.
  • We accept the responsibilities of corporate citizenship and will work to support the communities in which we live and work.

© 2010 ACE. Privacy  Politique de confidentialité  Complaints Handling Contact Information  Modalités de traitement des plaints